The Intangible Brand
Welcome to The Intangible Brand, where we explore the connection between employee experience and client experience, and the hidden forces that make brands stick. Each episode offers practical insights and inspiration for building a brand people are proud to work for — and eager to work with.
The Intangible Brand is brought to you by Cline and TOKY.
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Podcasting since 2025 • 10 episodes
The Intangible Brand
Latest Episodes
Ep 10 - Turning Feedback into Loyalty | Eddie Staley & Kristen Herndon
Watch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and guest host Jill Davis sit down with Eddie Staley, Chief Innovation Officer, and Kristen ...
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Season 2025
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Episode 10
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55:10
Ep 9 - Building Trust Through Intentional Service | Darrell Grant
Watch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl sit down with Darrell Grant, Chief Experience Officer at Hightower Wealth Advisors<...
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Season 2025
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Episode 9
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43:53
Ep 8 - PR That Builds Culture | Steven Gallo
Watch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl sit down with Steven Gallo, Vice President, Client Services at Reputation Ink, a B2B m...
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Season 2025
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Episode 8
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41:23
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